Real Members Experience

I joined up with Agency Network of Kentucky in December of 2016 and started my own scratch agency. I had worked as a producer for another small agency for some years prior but had really lacked any structured training and support. During my initial conversations exploring the opportunity with ANK, Wess spoke about the mentorship and training that was available as a member but at that time I didn’t fully understand all the details of what was available or the true value that it would bring. Well after a few months of just getting acclimated to running my own agency and all that comes with it I started exploring the Training and Learning center in more detail. The site really covers everything from basic Acord forms to Sales strategies to agency staffing and then I learned more about the BIA program (Business Insurance Advantage). All aspects are strong within their own rights but man this BIA. I reached out to Wess about 4 months into my agency and asked if he could expand on this BIA program he had mentioned and I was reading more about. He spoke with Jamie DeStefano over at SIAA, I attended a webinar that further laid out the details of the program and I was signed up for the class. I certainly saw the benefits of the program but had reservations at the beginning about the 13 consecutive weekly calls wondering how much one could really gain from remote training/coaching. Well I’ll be the first to say, it surpassed all of my expectations. Prior to the first call I spent time with Wess and had several conversations with Danette (CL specialist in Access Plus) analyzing and ranking the appropriate classes of business for me to target in my area. I really appreciated the extra effort that was put in. Each week we had homework that was expected, this consisted of Fearless Sales Training, several QuickStart portals as well as Identifying core carrier appetites and setting up campaigns in LOLA. Fearless Sales Training and the Quick Start Program really cemented my belief and gave ideas on aligning your agency as a value based agency vs a price driven agency. Jamie did an outstanding job of keeping the calls prompt and on point so there was no wasted time, Wess joined every week to discuss the local aspects of the topics at hand and to lend valuable insight into ANK’s experiences with the core carriers and what he has seen work and not work here in the region from classes of business to target as well as sales strategies. So, without rambling on, if anyone is considering doing the BIA training, do it, embrace what SIAA and their staff offer, embrace your local Master agency mentor and I’d bet you’d see the real value in it as well.

Glen Bailey Owner, Cast Iron Insurance Walton, Kentucky